Contents Technician

Pay: $20.00 - $27.00 per hour

For over 50 years, Modernistic has provided our community with exceptional cleaning and restoration services throughout Michigan. Our family-owned company has six locations and is growing! At Modernistic, we have a company culture focused on customer delight, which means we strive to go above and beyond for our customers and our co-workers! If you thrive in a fast-paced work environment, take pride in your work, enjoy being physically active on the job and meeting new people, this is a great career opportunity for you! 

Our Grand Rapids, MI location is currently looking for a Contents Technician to join our growing Mitigation team. This position plays a critical role in restoring customer's personal property after fire, water, and smoke losses. As a Contents Technician, you will partner with Project Managers to lead and manage all aspects of contents restoration, including inventory, pack-out, cleaning, and return of customer's personal property. The ideal candidate is organized, detail-oriented, and takes pride in providing compassionate, high-quality service during our customer's time of need.

Benefits

• Affordable Health Insurance for You and Your Family! Health Insurance is more critical than ever before, and we know the importance of keeping these costs low for our employees. Modernistic offers four unique plans on one of Michigan's largest Health Care Networks and covers 60% of premium costs for our team members and their dependents. We offer Health Savings Account Plans, which offer triple tax advantages, as well as traditional HMO style plans so you can choose the best fit for you! 
• Dental & Vision Insurance: You'll enjoy a variety of affordable plan options and rich benefits on Michigan's largest vision and dental networks. Dental benefits even extend to orthodontics and vision benefits offer allowances for glasses/contacts annually! 
• Life Insurance: To give our team members peace of mind, Modernistic covers a basic life insurance policy for every employee, plus offers buy up options for you and your dependents. 
• Short & Long Term Disability Insurance: We offer our team members a variety of different plan options at affordable rates. This benefit is a financial safety net for when you or your family need it most!
• Pet Insurance: ModPets are also family so we want our team members to have the opportunity to protect them too! Modernistic offers two unique plans to choose from to best keep your pet(s) happy & healthy.
• 401(K) with Company Match: We help our team members prepare for the future by offering a 401K plan with no management fees and a generous company match.  
• Paid Time Off & Paid Holidays: We only work hard so we can play hard, right? Work/life balance is important and that's why every team member is eligible for paid time away from work!
• On Demand Pay: Unexpected expenses days before you get your check? Don’t fret, you can request a portion of your earned wages early (up to 3 times a pay period). It’s your money, you should have the right to use it! You have never been more in control of your check with our “On Demand Pay” program!
• Employee Discount: A perk of being a Modteam member is enjoying a clean & healthy home, just like the customers we serve.
• Employee Assistance Program (EAP): Members of the Modteam have access to an Employee Assistance Program that offers dozens of benefits from free counseling services to legal advice, and more!
• Ability to Grow: 63% of the Executive Team at Modernistic started at an entry level position within the company. We believe in developing our people and cultivating talent from within. Depending on the position, Modernistic frequently invests in external industry training and certification for team members. 95% of positions are posted internally and team members frequently are promoted from within.

Responsibilities

• Delight customers by providing outstanding customer service in their homes and businesses
• Keep vehicle clean, organized and stocked with necessary equipment and supplies
• Maintain a clean, safe, and organized work environment
• Communicate daily with Project Managers
• Documentation/photos of pre-existing damage
• Pack, inventory, photograph, and document household and commercial contents
• Carefully move, load, and transport contents to and from job sites and storage facilities
• Clean, deodorize, and restore contents affected by fire, smoke, water, or mold
• Properly label, wrap, and store items using industry standards
• Perform pack-backs and reinstallation of contents once restoration is complete
• Complete accurate inventory records and job documentation
• Follow company procedures, safety protocols, and insurance guidelines
• Perform mitigation services to IICRC standards as needed
• Emergency On-Call rotation
• Perform contents responsibilities at our other locations as needed

Requirements

• Previous Contents experience required
• Previous Mitigation experience preferred (Water, Fire & Mold Remediation)
• Friendly, cooperative and positive attitude
• Excellent verbal and written communication skills
• Valid Michigan driver's license and clean driving record
• Chauffeur's License and DOT Certification are a plus
• Ability to pass a drug screening & background check
• Ability to move or lift 50 lbs. or more
• IICRC certification is a plus, but not required

We look forward to meeting you!

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.